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A free guide for local business owners

Your business is local.
Are your Facebook ads?

If your ads are reaching people you can’t serve, your location settings deserve a closer look. Here’s where to start and how to make the right traffic count.

Rob · The Code ZoneFormer Army helicopter pilot. Software developer. Based in Fort Wayne, Indiana.

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01 / A quick walkthrough

Why I put this together.

I live in Fort Wayne, Indiana, and I sometimes see ads for businesses that don’t serve my area. If I sent you this guide, that may be how we crossed paths.

One out-of-area view doesn’t tell the whole story of a campaign. But it is a good reason to check where your ads are being delivered. This video shows where to look.

local-ad-check / walkthrough

Prefer another player? Watch on YouTube

A quick clarification to the video: location targeting is not a perfect geographic fence. A selected radius doesn’t guarantee that every person who sees your ad lives inside it. Use this walkthrough to review your settings, then check the locations of the inquiries you receive. Meta’s interface and available controls can vary.

02 / Review your ad set

Match your ads to the places you work.

If someone manages your ads, send them this guide and ask them to review your location settings and delivery. If you manage them yourself, start here.

  1. Open the campaign and its ad set.

    In Meta Ads Manager, open Campaigns, find the campaign you want to review, and select the relevant ad set. Choose Edit. Repeat this check for each ad set you’re running.

  2. Find Audience, then Locations.

    Review the locations already selected. In the walkthrough, Locations appears under the audience controls. Look for a country, region, or other included area that is broader than the territory you serve.

  3. Choose your actual service area.

    Set the available location and radius controls to match where you can take jobs. Remove unwanted included areas. In my example, I use Fort Wayne with a 30-mile radius. That’s an example, not a recommended radius for every business.

  4. Read any additional reach options.

    The screen in the video includes an option to reach people interested in the selected location. If you see a similar option, read its explanation before enabling it and consider whether it fits a business that can only work locally.

  5. Review, publish, and follow up.

    Review the changes before publishing them. Afterward, keep checking where inquiries come from. Put your service area in the ad copy and ask for the job’s city or ZIP code on your inquiry form.

From the video: Audience → Locations. Your account may show different controls. Select the image to enlarge.

For Meta’s own documentation, see location targeting help (a Facebook login may be required).

03 / Before you close Ads Manager

Your local ads checklist.

Work through these six checks. Print a copy if you’d like to keep it beside you.

Local ad review checklist

04 / After the click

The right people need
the right next step.

Once someone local clicks your ad, can they quickly tell what you do, whether you serve their town, and how to contact you? That’s where a focused local website can help.

An example shown in the video: the service, location, and next action are easy to find. Select the image to enlarge.

Make your services clear.Give each core service a useful page that answers customers’ questions.

Show where you work.Explain the communities you serve so visitors can tell whether you’re a fit.

Make follow-up easier.Form-to-text alerts and optional AI call answering can help you collect inquiries while you’re busy.

A little help now. A possibility for later.

What happens after
your next ad click?

If this helped, put it to use. And if your next hurdle is a website that shows what you do and where you do it, that’s what I build at The Code Zone.

We can start with your services and service area, then build a website with hosting and ongoing updates in a monthly plan. Phone tools and lead alerts are there when you need them.

Prefer a quick call? (317) 572-5409

Thanks for watching. I hope this helps.
Rob

More for local businesses: Why does a local contractor need a website?

Let’s build something local

Tell me about your business.

Share what you have in mind. I’ll get back to you to talk through the next step.

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Prefer to call? (317) 572-5409